Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order number and your email in the box below to get the status of your shipment.

Order number
Your email

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

Tracking FAQs

When will I get my order?

Total delivery time includes order processing time and shipping transit time.

Estimated delivery time:

United States: 6–15 business days
Canada & United Kingdom: 8–20 business days
Other International Destinations: 8–20 business days

Please note that delivery times are estimates and may be affected by carrier delays, holidays, customs processing, weather conditions, or other unexpected events.

How can I edit/cancel my order?

You may request to add or remove products within 4 hours of placing your order.

After this time window, your order may already be processing, and changes may no longer be possible.

If you want to purchase additional items after the order can no longer be changed, please place a new order.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, contact us at contact@cozypieces.com.

COZY PIECES
Legal business name: Houston Bowling Supply LLC Trading name (DBA): Cozy Pieces
Store Address: 1700 Market St, San Francisco, CA 94102, United States
Email: contact@cozypieces.com
Phone: +1 (510) 606-4318
Customer support hours: 9:00 AM – 5:00 PM CT, Monday – Friday

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© 2026 Cozy Pieces. All Rights Reserved.